Frequently Asked Questions | Super Pacific

FAQ

Camper

Purchasing

Warranty

Company

What Features Come Standard?

Standard Features:

  • Your choice of 6 premium powder-coated aluminum colors
  • Your choice of 2 tent fabric colors
  • Exped Megamat Duo LW+ Mattress
  • Dual 12-Volt port
  • 3 zippered & screened Tent doors
  • 3 Locking Canopy Doors
  • 3rd Brake Light
  • Cabside Acrylic window
  • Choice of Tailgate Acrylic window or Solid Tailgate Door
  • 2 Year Limited Warranty
  • Free Installation in Portland, Oregon
  • No Sales Tax when picking up in Portland, Oregon

Can the Tent doors & screens open from the inside?

YES! The zippers for both the screens and tent doors can be easily opened from both the INSIDE and OUTSIDE for all 3 openings in the tent. The 3 tent doors come standard on all our campers at no extra charge.

Do the canopy doors open from the inside?

YES! The canopy doors use a single handle that can be locked with a key from the outside and easily unlocked and opened from the inside. No problem.

Do all the locks on the canopy doors use the same key?

YES! All 3 of the canopy doors can be locked & unlocked with the same key.

Why do you use the Exped Megamat?

Most of our competition use foam mattresses for their tents. We like foam but it has its
limitations. First of all it is heavy. And it needs to be thick in order to support a body
comfortably. And it takes up a lot of space. The Exped Megamat has received rave reviews as
the top camping mattress for years. It's lightweight, self-inflating, tough and SUPER comfortable.
Its quick inflating and deflating allows you to leave bedding in place in your camper. On top of
that Exped offers numerous sleeping bags and accessories to seamlessly integrate with the
mattresses.

Does the camper work with ladders?

Yes, the tent can be accessed via the interior of the truck bed, or from any of the 3 tent doors with your own ladder.

Is the camper compatible with 270 Awnings?

Yes, most 270 awnings will work great with our camper’s t-slots and Universal Awning Brackets
(sold separately). We do not support the AluCab Shadow Awning due to the excessive weight it
places at the rear of the camper.

Do you support 8' beds?

Currently we don't support any 8 foot truck beds.

Do you make any accessories?

Yes, check out our Gear Shop for all our current accessory offerings.

How Do Deposits and Payments Work?

  1. Submit your $1,000 non-refundable deposit.
  2. Within 1-2 weeks we will collect your 75% production payment & color choices.
  3. When your camper is complete we will collect the remaining balance.
  4. Schedule your install appointment & pay your install fee as follows:
    • Portland, OR - FREE
    • Other locations - $ 500

 

Do you offer financing?

Yes, we offer financing options through United Midwest Savings Bank. 

Contact us directly at info@superpacificusa.com for more information.

How do I get my camper installed?

Installs can be arranged at any of our satellite locations.

Can I sell my deposit spot?

YES! Your Initial Deposit is non-refundable; however we understand that things come up and
situations change. For those times you can sell your deposit on the private market to another buyer
who'd be happy to take it off your hands. Super Pacific will not be able to help facilitate or arrange
any transactions between parties, but we will process deposit transfers for a $75 fee.

*Certain restrictions apply to transfers, so please inquire with us for all the details.

Do you offer shipping?

Yes, you can order your camper though one of our satellite locations and have it shipped there.  If there isn't a satellite location near you, we would be happy to discuss other shipping and install options with you.

Is there an installation charge?

Installs at our facility in Portland, Oregon are free.  All other locations require a $500 install fee, paid directly to the installer on your pickup day.

How long does installation take?

Generally, around 1 hour. It’s quick, painless, and you’ll go home with some great Super Pacific swag to boot.

Do I need to pay sales tax?

If picking up in Oregon, you are not required to pay sales tax.  If you are picking your camper up at one of our satellite locations you are required to pay local sales tax for that location.

Does the camper come with a warranty?

Where is Super Pacific located?

Our headquarters are located in the heart of the Pacific Northwest, in Portland, Oregon.

How long has Super Pacific been in business?

We first launched in the summer of 2020 and have been rocking ever since.

ARE THE CAMPERS BUILT IN THE USA?

YES! Super Pacific campers & accessories are proudly designed and assembled in Portland, Oregon using top quality parts sourced both domestically and internationallyOur relationships with our local manufacturing partners are very important to us. We source our materials locally unless doing so compromises our quality, pricing, or job retention standards.

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